We take GDPR (General Data Protection Regulation) and user privacy in general seriously. As such we take reasonable efforts to protect it.

We have created this Privacy Policy (hereafter “Policy”) in order to share with you our information collection and use practices.

AS MORE CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL.

Please read this Policy carefully before sharing any personally identifiable information described below.

By using, registering or placing an order by purchasing on this website at https://sim-worx.com you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing website and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page. To see when this Policy was last updated please refer to the last section at the bottom of the page.

This Policy works hand in hand with the Terms and Conditions of Use, to view please click the link. Alternatively you can find a link to the Terms and Conditions at the bottom of every page of this website.

What personally identifiable information does the Business collect and how is it used?

When you visit or order products or services on http://sim-worx.com/ you may be asked to, or of your own volition, provide information from which you can be identified, including your name, email address, home or business address etc as well as text you may upload and other technical data such as the IP address of the machine you use.

Si Worx will not collect such information from users while they use the website unless they voluntarily provide it to us and authorise us to collect such information. Users may provide other information about themselves from which they can be identified.

Sim Worx may use or disclose all such information in order to:

• fulfil a sale of a product or service
• carry out the service as requested by you
• support marketing activities
• to respond to other inquiries or requests by you
• to provide information about specials, sales or new products or services that we introduce in the future.

Sim Worx will retain such information for the following period of time:

• For no longer than required to perform the service
• or, until you unsubscribe from any mailing list you may have joined

Sim Worx may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use.

Sim Worx will never sell user information to any 3rd-party not affiliated with the business, without your specific and unambiguous consent, except in connection with the sale or merger of the Business or the division responsible for such services provided.

The user may ‘opt out’ by contacting customer service at via out contact form.

Sim Worx may, from time to time, send or post surveys or requests for your feedback in order to help us make our web site and services better. Any responses we receive from users will be used only to evaluate our web site and services and no personally identifiable information from respondents will be shared with any non-employees, except that information provided in the Feedback/Comments areas.

If you are chosen for a promotion or as a winner in a contest, you give the Business permission to use your name, image, and other information about you, for marketing purposes.

To maintain customer service standards and to assist with staff training, we may record and monitor incoming calls.

What non-personally identifiable information does Sim Worx collect and how is it used?

We collect and track certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.

Do Sim Worx have a newsletter?

Sim Worx may create a Newsletter via email to all that have opted in to receive it. In these Newsletters, we may inform about new competitions, discounts available and about any upcoming events or special promotions.

Users may choose to unsubscribe from the Newsletter at any time by either clicking unsubscribe from the bottom of any of our promotional emails OR by sending an email to customer service via our contact form.

Disclosure of your information

The information you provide to Sim Worx may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments (e.g. Paypal) and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

You agree that Sim Worx may disclose your identity and contact details to (1) other companies and organisations for the purposes of fraud protection and credit risk reduction.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unfortunately, the transmission of information via any internet website is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Does the Business use cookies?

Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to identify you and allow you to log in once to our website and search or post without having to log in again and again.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Sim Worx does not use Cookies to store information such as credit card numbers, telephone numbers, or other information you provide. Any payments and the data required to complete the payment will be handled by a trusted and secure third party service.

This Privacy Policy only covers the use of Cookies by Sim Worx. It does not cover the use of Cookies by any other 3rd-party or advertisers.

Is my information private with Business merchants and advertisers?

The Sim Worx web site may contain links to various 3rd-party web sites and the external web sites of our advertisers and/or 3rd-party partners. Each of these web sites may have a privacy policy that differs from ours. This Policy does not cover the privacy policies of other web sites. We urge you to check the privacy policies of each web site that you may visit or interact with.

The only Voluntary Information that may be shared between Sim Worx and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.

Sim Worx may provide banner and other advertising on its web site, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies. Any advertising that we have control over will be mentioned in the next section.

Sim Worx Advertising Deals – Specific Policy

We do not currently have our own advertising deals.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What about data security?

We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.

The Business requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that Sim Worx will not be liable for any losses or damages.

Sim Worx limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.

Additional Information on Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

May I see the information the Business collects about me?

You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. We do not raise any charge in providing you with details of the information we hold about you, but we may raise a charge where such requests are manifestly unfounded or excessive, in particular, because of their repetitive character, we may either charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.

Can I Opt-out?

Sim Worx gives users the option to remove personally identifiable information from our list of active users. Doing so though may well mean that your account would need to be deleted.

You may also choose to opt-out of certain communications from Sim Worx, such as our Newsletter.

If you want to unsubscribe or opt-out of communications from us, click the unsubscribe link at the bottom of promotional emails OR send an email to the Sim Worx admins using our contact form. We will respond within 48 hours.

The Business is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.

Where is the website located?

The Sim Worx website is maintained and hosted in the United Kingdom. If you are located outside of the U.K., by using the website, you authorise the import of your information and its use, as specified in this Policy.

What is the minimum age to use this website?

Use of our website products/services are intended for persons who are eighteen (18) years or older or business entities.

If proof comes to the attention of Sim Worx that an individual user is under the age of eighteen (18) years, and is accessing services and/or products not suitable for them and without the consent, approval or authorisation of their parents or legal guardian or another person with legally recognised parental authority, we will immediately terminate such account.

Will there be changes to this Privacy Policy?

Sim Worx reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided us.

Sim Worx will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Business website assumes that they have read and accepted this Policy, as it may be amended from time to time.

Where can I access this policy?

This Policy is accessible from the footer of every page of our website, the link is called “Privacy Policy”.

Spyware

The Business never uses or installs spy ware on user computers, nor do we use spyware to retrieve information from user computers.

Contact

All comments, queries, and requests relating to our use of your information are welcomed and can be made through our contact form or by post to Sim-Worx, Calle Cloro 25, Cartagena, ZP: 30369, Murcia.

What is the effective date of this privacy policy?

This Privacy Policy was last updated, and became effective, on 19/12/2022.